Support
Get your studio unstuck
Report a bug, request a feature or ask for technical support in the Jira portal for your PaneLive product. For setup help, start with the quick start and the troubleshooting guides.
Frequently asked questions
Good to know
Troubleshooting
Where to look when something is off
- PaneLive Companion installation, pairing or missing media: use the Installation manual for your platform, or go directly to its verification and troubleshooting checklist.
- Connections, roles, tally and Voice Cues: the quick-start troubleshooting table covers the most common symptoms.
- OBS Studio specifics: see the OBS guide.
- vMix video and audio (SRT, OMT, Telestrator): see the vMix guide.
- Streamlabs Desktop: see the Streamlabs guide for what its control-focused connection covers.
- Prompting sessions and voice follow: see the teleprompter guide.
Choose the Jira portal for PaneLive Companion or PaneLive Mobile App for bug reports, feature requests and technical support. Requests are submitted on Atlassian’s website. Please leave passwords, access tokens and unrelated personal information out of your request.
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